Thursday, October 15
Ola and Rapido are under investigation by the Central Consumer Protection Authority (CCPA) to check if they are forcing or nudging users to pay advance tips in exchange for quicker service. The probe follows a notice issued to Uber just a day earlier over the same practice."CCPA is investigating other apps like Olacab and Rapido, they will also be served notice if they are found indulging in such practices," said Consumer Affairs Minister Pralhad Joshi said in a social media post."The practice of 'Advance Tip' is deeply concerning," he said."Forcing or nudging users to pay a tip in advance, for faster service, is unethical and exploitative. Such actions fall under unfair trade practices," the minister wrote.— JoshiPralhad (@JoshiPralhad) Joshi emphasised that tipping is meant as
